This web page represents our Terms of Use (“Agreement”) regarding our website, https://dbs.muslimeto.com (“Website”). The terms, “we” and “our” as used in this Agreement refer to Muslimeto™. We may amend this Agreement at any time by posting the amended terms on our Website. We may or may not post notices on the Website when such changes occur. We refer to this Agreement, Parent and Student Handbook, our Privacy Policy, and any other terms, rules, or guidelines on our Website collectively as our “Legal Terms.” You explicitly and implicitly agree to be bound by our Legal Terms each time you access our Website. If you do not wish to be so bound, please do not use or access our Website.
At Muslimeto™, we respect the privacy of our users. For details please see our Privacy Policy . By using the Service, you consent to our collection and use of personal data as outlined therein.
All your classes at Muslimeto Virtual School are governed through the terms of the Parent and Student Handbook available in the Academy Portal.
We have a 100% customer satisfaction policy. If for any reason you are not satisfied simply email support@muslimeto.com ask for a refund within 7 days of the 1st month (start of the classes). You will receive an acknowledgment within 24 hours.
BE ON TIME
ABSENCES (MISSED CLASSES)
Includes: Illness, Death in Family, Appointment, Work/School Conflict, National Holiday, Technical Issues (internet, Skype, computer issues) If the administration is notified at least 2 hours prior to class, a lesson may be rescheduled for no additional fee. In case of sudden illness or death in the family, please contact us as soon as possible for cancellation of your class.
Should you have a technical issue at the time of class and are unable to notify us beforehand, please email support as soon as possible so that it can count as an excused absence.
Payment is due immediately and the designated account will be charged automatically at the beginning of every “study month”.
You authorize us to make payment of any amount that you owe us by:
(A) Classes that take place through the Zoom platform are automatically recorded by Muslimeto (“Class Recordings”). We value student and Teacher privacy, and our use of Class Recordings is extremely limited.
Specifically, Class Recordings are made available only to the Quality team to provide feedback to Teachers, to improve our Services, for customer support, and for compliance purposes. Muslimeto™ retains Class Recordings for 90 days after the date of the applicable Class, subject to our Privacy Policy , after which they are deleted. Notwithstanding the foregoing, Muslimeto may also delete Class Recordings earlier than 90 days under the following circumstances: (a) upon the request of a Parent for the deletion of their child’s personally identifiable information, or (b) upon the reasonable determination of Muslimeto that a Class Recording should be removed to protect the privacy of certain Users or because of violations of these Terms of Use.
We will not use Class Recordings containing images of you (or your children) for promotional or any other purposes without your express written consent.
(B) Parents, students, and Teachers are NOT allowed to record classes – audio or video – to protect the privacy of others.
Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Muslimeto, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. For the sake of clarity, you acknowledge and agree that Class Recordings constitute Service Content, not User Content. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by Muslimeto from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Muslimeto, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Muslimeto.
The Muslimeto™ name and logos are trademarks and service marks of Muslimeto (collectively the “Muslimeto Trademarks”). Other Muslimeto™, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Muslimeto. You should not interpret anything in these Terms of Service or the Service to mean that Muslimeto is in any way explicitly or implicitly giving you any license or right to use any of Muslimeto Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Muslimeto Trademarks is only for Muslimeto’s exclusive benefit.
THE SERVICE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, MUSLIMETO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICE INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, MUSLIMETO MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR USE OF THE SERVICE AND ANY DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED THEREFROM. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT FULLY APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MUSLIMETO, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH MUSLIMETO OR ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MUSLIMETO HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT FULLY APPLY TO YOU.
Complaints from our parents and students are taken very seriously and will be addressed as soon as possible. Complaints will be acknowledged within 2-3 business days.
If you are dissatisfied with any aspect of your class, and/or support your are receiving, please contact us at (management@muslimeto.com) so that we can address the problem.